Bank of Kigali Plc redefines operations with Oracle Cloud Applications



Bank of Kigali Plc, the largest bank in Rwanda, deploys Oracle ERP and HCM Cloud; enhancing customer experience, automating their workforce and driving innovation throughout the financial institution.


Bank of Kigali, Plc  the largest bank in Rwanda, with over 350,000 customers, chooses to reinvigorate operations with Oracle ERP Cloud and Oracle HCM Cloud.

Bank of Kigali Plc is deploying Oracle ERP and HCM Cloud providing end-to-end process automation; significantly lowering their total cost of ownership; with the ease of integration, scalability and accessibility enabling the bank to provide new services easily to customers.


“Cloud technology is key to delivering on our digital transformation strategy, we needed a partner who could provide digital capabilities, integrate with existing solutions, and automate processes in finance, logistics, procurement and human resources. With the use of these applications we aim to provide customers with access to personalised services seamlessly, instantly, comfortably and from anywhere; therefore significantly reducing costs, and providing customer options for accessing banking services,” says  Dr. Diane Karusisi- Chief Executive Officer of Bank of Kigali Plc .


“The financial sector is crucial to economic development and growth in Rwanda, there is a certain reliance on the financial sector to enable and enhance financial inclusion amongst the countries populace. The cloud led strategywill further allow Bank of Kigali to drive operational excellence in finance, delivering on their aspiration to be the leading provider of the most innovative financial solutions in the region ,” says Andrew Sordam Vice President – Sub-Saharan Africa Oracle.



About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain, and Manufacturing, plus Highly-Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at



About Bank of Kigali Plc.

BK Group Plc is a group company registered with Rwanda Development Board (RDB) since 1966 and licensed under Law No. 08/99. Bank of Kigali is the largest bank in Rwanda by Total Assets, with 28.8% market share as of 30 September 2019. The Bank has a distribution network comprising 68 branches, 95 ATMs, 1,416 agent outlets and serves over 325,000 individuals and over 24,000 business entities. The Bank has a wide distribution network that includes self-service channels such as deposit-taking ATMs and Point of Sale terminals as well as channels that are geared towards promoting financial inclusion such as mobile vans. Global Credit Rating (GCR) has upgraded Bank of Kigali Plc’s long-term Rwandan national scale rating to AA+ from AA- while the short-term Rwandan national scale issuer rating has been affirmed at A1+. In 2011, the Bank became the second domestic company to be listed on the Rwandan Stock Exchange and in 2018 it became the first Rwandan company to list on an international market – NSE. The bank won the Euromoney Award for Excellence as the Best Bank in Rwanda, was recognized as the Bank of the Year by The Banker Magazine and as the Best Bank in Rwanda by EmeaFinance for many consecutive years. Please visit us at



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